PREMIERE FILM CLUB TERMS AND CONDITIONS
1. PERSONAL USE LIMITATION
This website is owned and operated by Rocket UK Ltd (‘We’,’us’, ‘our’) and is provided to you for personal use only. You may not modify, copy, distribute, transmit, reproduce, publish, license, transfer, or sell any information, software, products or services obtained from this Website in any way or in any media.
a. Your membership of the scheme is Personal to you and use of this service is for the registered named member only, and is strictly non-transferable. Proof of ID and a valid membership card or number may be requested by third party providers at time of redemption.
b. You must not share your access/ log in details, card / membership number, discount codes or vouchers with anyone else or place or allow the placement of this information on any social media site, any printed material or other media. Those doing so risk termination of their membership with immediate effect and no refund.
2. THE OFFERS
a. A valid credit or debit card will be required to purchase cinema tickets via the site.
b. Please see the specific conditions for your selected cinema as there may be specific conditions to consider such as tickets can or cannot be ordered online, may not be applicable to 3D films, may have geographical restrictions (e.g. not Central London) or are subject to a minimum order of tickets.
c. Tickets must be booked via the Premiere Film Club site. Discounted tickets are not available directly at the box office, without having ordered a discount code from the site.
d. The site offers a variety of cinema discounts, deals and benefits with and from carefully chosen third parties. Whilst we have used our best endeavours to source and maintain accurate information on these offers, we cannot guarantee the accuracy of such information at all times. It is your responsibility to check details such as pricing, screening times, locations, expiry dates, the need for pre-booking and other restrictions before ordering. Any discounts are given as an indication only and from data supplied by the third party at the relevant time. We cannot make or give any promises, warranties, guarantees or representations concerning the goods or services provided by these suppliers.
e. Any contract which is made for the purchase of tickets, goods or services with a third party supplier will be between you and that third party. We accept no liability for any contract made by you in relation to the tickets, goods or services requested or supplied via third party. Please ensure that you have read all of the offer details and conditions, such as age or other restrictions, dates or expiry terms and locations, before committing.
f. Tickets, discount codes, savings or vouchers etc. obtained through the scheme cannot be refunded or exchanged for cash or exchanged once bought via the relevant third party and cannot be used in conjunction with any other special promotions, discount schemes, loyalty clubs, coupons or cards being run by the third party at the time of participation.
g. Have to be withdrawn, cancelled or amended due to circumstances beyond our control. Where possible we will always seek to communicate this to members but we shall not be liable for such changes or for any attraction or third party that refuses to honour the advertised discount or promotion.
3. LINKS TO THIRD PARTY SITES
This Website contains links to third party websites, web pages and services. We do not control these websites and before you provide any information to them, you should read the Terms provided by the third party sites. We are not able to accept any responsibility or liability for any third party websites and your access and use of such websites or services is at your own risk.
4. WARRANTY
Although we make reasonable efforts to ensure the validity of all offers at the time of publishing, we accept no liability for any attraction or third party that refuses to honour the advertised discount or promotion. In addition, you warrant that your use of this Website is for lawful purposes only and you shall indemnify us against all claims, losses, liabilities, costs, damages and expenses incurred by us due to any breach by you of these Terms.
5. LIABILITY DISCLAIMER
Although we will use all reasonable skill and ability to ensure that the information on this site is accurate, we cannot guarantee that there will be no errors, omissions or inaccuracies. Nor can we accept any liability for any such errors and omissions or for any loss of data or damage to equipment or software as a result of you using this site or loss of income, revenue or profits, except where there is death or personal injury as a result of our negligence.
6. ACCESS TO THE SITE
Access to the site is restricted to registered members for a prescribed period of time. We reserve the right to restrict or prohibit access to the site by particular users, at our sole discretion or at the request of our Corporate partners.
7. MEMBERSHIP RENEWAL
Membership is for one year from date of registering. Corporate members will be able to renew subject to them still be eligible under the terms of their Corporate agreement with us.
8. MEMBERSHIP CARDS / MEMBERSHIP CODES
Membership Cards / Codes shall remain our property at all times, and may be cancelled or annulled as per Clause 6. Members seeking a replacement card / code due to loss, theft or damage, may do so by calling the Customer Experience Team on 01273 668841.
9. INTELLECTUAL PROPERTY AND COPYRIGHT
All intellectual property rights and copyright in the Website, its design, graphics, know how, and other content on the site is owned by us, or is used with permission of the copyright owners, and must not be used without express written permission from us.
10. DATA PROTECTION
We take the integrity of your personal information very seriously. Please see our website for our Data Protection and Privacy Policy.
11. MODIFICATION OF THESE TERMS
We reserve the right to change these Terms at any time. For this reason we recommend that you occasionally check the Terms for any changes that might affect you.
12. LEGAL JURISDICTION
All disputes arising out of or relating to the use of this site and the Premiere Film Club shall be governed by English law and the exclusive jurisdiction of the English courts.
13.
Data Protection & Privacy Policy
1. PREMIERE FILM CLUB Privacy Policy
Rocket UK Limited trading as The Rocket Marketing Group (“we/us/our”) is committed to protecting the integrity and security of your data and personal information. Through the use of appropriate policies and procedures, we, as Data Controller, seek to ensure that our use of your data shall comply with the Data Protection Act 1998 and other UK and EU regulations. We are registered as a Data Controller with the Information Commissioner’s Office, registration number Z8722213.
2. Conditions of Use
Unless stated otherwise, this, our current Data Protection & Privacy Policy applies to all information that we gather, store and use. By using this site or agreeing to our Terms, you consent to the collection, processing, storage and use of any of your personal information as set out above.
3. What is Personal Data?
The Data Protection Act 1998, Personal Data defines it as data that relates to a living individual who can be identified:
a. From that data, or
b. From that data and other information which is in the possession of, or likely to come into the possession of, the data controller, and includes any expression of opinion about the individual, and any indication of the intentions of the data controller or any other person in respect of the individual
4. How do we gather and use Personal Data
We will collect personal data when you register with us or participate as a member on the site. Wherever possible, personal data will not be obtained, held, used or disclosed unless the individual has given their positive consent, usually via the use of relevant tick boxes.
5. Why do we collect Personal Data?
We collect and process personal data for the following reasons: Research, Analysis, Client Reporting, provision of Discounts, Savings or other scheme Benefits, Accounting and Advisory Services. We shall not pass your data to other organisations without your express consent, except for the purpose of providing these services.
6. Our Cookie Policy
A cookie is a small piece of data that websites collect from visits and that can identify a web-enabled user device such as computer, laptop, PDA, mobile, smart phone or tablet. Cookies never contain Personal Information, but are useful for reporting on the number of visits to the site and its various pages and for presenting the right sort of information to the right visitors. For more on cookies see www.allaboutcookies.org.
7. How do we use cookies?
We will only use cookies which are necessary for the provision of information and services on our site, and where we have received your permission. The transfer of cookies to third parties or their access to information on our cookies is not allowed.
8. We use the following types of cookies
‘Persistent Cookies’ tend to stay on your device for a period of time and can be:
a. stored on your device after your successfully login to the Website and expire after 60 days. This cookie is used to provide site branding and other Website customisations based upon your organisations requirements
b. stored on your device if you choose to have the Website remember your username. You can choose this option by selecting the tick box on the member sign-in page. By selecting the tick box you consent to us storing and reading this cookie
‘Session cookies’ are essential for the operation of the site, but remain active only until you log out of the Website or the cookie expires due to a period of inactivity.
‘Third Party Cookies’ are certain pages or area of content on the site, e.g. third party videos, may include cookies. These are usually required to track and record traffic to and from the site. We have no control over these cookies and you should read the third party’s own website for information about them.
9. Will my information be shared with other third parties?
We will never sell, rent or trade your personal information to third parties. However in order to operate the site, or provide some of the goods, services, discounts, savings or benefits that you require, we may need to supply selected third parties e.g. a benefits provider or a fulfilment house, with your Personal Information, but it will only be for the stated purpose and no other. Please be aware that with some providers on the site, you will need to provide them with your Personal Information. Such data will be subject to the Privacy Policies of the relevant third party which you should read and consider carefully before submitting any information.
10. Disclosure of data
Our policy of not disclosing your personal information will apply except in those circumstances specified by relevant law, primarily:
a. To safeguard national security
b. The prevention or detection of crime including the apprehension or prosecution of offenders
c. Discharge of regulatory functions (includes health, safety and welfare of persons at work);
d. To prevent serious harm to a third party
e. To protect the vital interests of the individual, primarily life and death situations
f. Assist in the assessment or collection of tax duty.
11. Using your Personal Information
From time to time we may wish to contact you by either email or phone, to find out your opinion of our services or other offers that might be of interest to you. You may at any time update your preferences for receiving marketing information such as this, via the My Account section of the website or by writing to data@premierefilmclub.co.uk and we will amend our records accordingly.
12. Security
The security of your data is very important to us and we seek to protect it from wrongful loss, misuse, alteration or destruction. Our security controls and processes are reviewed regularly to ensure that they are in line with changes in the law and technology.
13. Changes to this Policy
We reserve the right to change this Data Protection & Privacy Policy at any time. For this reason, we suggest that you occasionally check this Policy for any such changes.
14. The Promoter
Rocket UK Limited (Trading as The Rocket Marketing Group)
Registered Address: Mocatta House, Trafalgar Place, Brighton, BN1 4DU
TERMS & CONDITIONS OF CINEMA TICKET SUPPLY
These terms and conditions together with the documents referred to in them (Conditions) tell you the basis on which we will supply to you any of the products (Products) and services (Services) listed on our websites. Please read these Conditions carefully before ordering any Products or Services from or via the Website. By ordering any of the Products or Services, you agree to be bound by these Conditions.
You should print a copy of these Conditions for future reference.
Please click on the button marked ‘I Accept’ if you accept these Conditions. If you refuse to accept them, you will not be able to order any Products or Services from the Website.
Your Status
By placing an order through the Website, you warrant that:
- you are dealing as a consumer and not as a business;
- you are legally capable of entering into binding contracts;
- you are at least 18 years old unless you determine that there are no applicable age restrictions imposed by us or any third party to whom we subcontract provision of such Products and/or Services;
- you are resident in the United Kingdom;
- you are accessing the Website from the United Kingdom;
- the information you provide to us during the process of placing an order for Products and/or Services is accurate, complete and not misleading
You may purchase any Products and/or Services for your own use, the use of your spouse (or partner provided that you can prove residency at your address of residence) and/or unlimited dependents (provided that you can prove residency at your address of residence and provided that there are no applicable age restrictions imposed by us or any third party to whom we subcontract provision of such Products and/or Services).
The Cinema Tickets and/or booking codes purchased are intended to be sold for domestic use, members who regularly order excessive amounts may be limited in their usage of this order facility. Limitation of a members order facility can be applied without notice and at any time.
Application of Terms
Subject to any variation agreed under these terms, the contract between you and us for the purchase of Products and/or Services will be subject to these Conditions and no other terms and conditions will apply.
These Conditions apply to all sales made by us on the Website and no variations to these Conditions or representations about the Products will have any effect unless one of our Directors expressly agrees in writing to that effect.
Every order for Products and/or Services which we receive from you will be deemed to be an offer by you to purchase Products and/or Services subject to these Conditions.
Orders placed by you will not be deemed to have been accepted by us unless and until we provide you with an acknowledgement of your order (Order Confirmation) by email. The Contract will only be formed when we send you the Order Confirmation.
It is your responsibility to check that your order is accurate and complete and we accept no responsibility for any incompleteness of or inaccuracies in your order.
Description
The description of the Products and Services is as set out on the Websites or on any other promotional literature that we may from time to time publish.
All drawings, descriptions, specifications and advertising issued by us and any descriptions or illustrations contained on the Website or in any other promotional literature that we publish are issued or published to provide an indication only of the Products or Services which they describe. They are not part of this Contract.
The Products and Services and the packaging of the Products are subject to change or substitution without prior notice.
No cash alternatives to the Products and Services are available.
Delivery and Performance
We will (as applicable):
Deliver or procure the delivery of the Products ordered by you; and/or perform or procure the performance of the Services ordered by you in accordance with these Conditions. In the absence of any delivery and/or performance details, we will despatch the Products and/or perform the Services as soon as reasonably practicable after we have despatched our Order Confirmation but no later than 30 days after we despatched the Order Confirmation unless there are exceptional circumstances. Unless agreed otherwise, Products will be delivered to your address specified in the Order Confirmation.
Subject to any provisions of the Contract to the contrary, we will not be liable for any loss (including loss of profit), costs, damages, charges or expenses caused either directly or indirectly by any delay in the delivery of the Products and/or performance of the Services to you (even if caused by a breach of our duty to you). You will not be entitled to terminate the Contract because of any delay, unless the delay exceeds 30 days.
Non-Delivery and Non-Performance
Our record of the amount of Products despatched to you as a result of your order will be conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence proving the contrary.
We will not be responsible for any failure to deliver Products and/or perform Services (even if caused by a breach of our duty to you) unless written notice is given to us within 30 days of the date when the Products and/or Services would in the ordinary course of events have been delivered and/or performed.
Our liability to you for failure to deliver Products is limited to providing replacement Products within 14 days of the date on which we receive notice that the Products have not been delivered or refunding to you the Price already paid by you in respect of the Products.
Our liability to you for failure to perform Services is limited to providing a refund of the Price already paid by you in respect of the Services.
Price and Payment
The price of Products and Services inclusive of VAT where applicable is as quoted on the Website from time to time, except in cases of obvious error (Price).
Prices are subject to change by us at any time on written notice. If we change the price of any Products or Services after you have placed an order, you will pay for the Product or Service at the Price shown at the time of the order confirmation.
The Website contains a large number of Products and Services and it is always possible that, despite our best efforts, some of the Products and Services may be incorrectly priced. We will normally verify prices as part of our despatch procedures so that, where a Product’s or Service’s correct price is less than our stated price, we will charge the lower amount when despatching the Products or performing the Services for you. If a Product’s or Service’s correct price is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions or reject your order and notify you of such rejection.
We are under no obligation to provide Products or Services to you at the incorrect, lower price even after we have sent to you an Order Confirmation if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as an error.
Payment for all Products and Service must be made by credit or debit card. We accept payment with the cards identified on the Website. We will charge your credit or debit card on acceptance of your order.
Discounts
Discounts are based against standard box office / peak rate prices, i.e. after 5 p.m. Monday, Wednesday – Friday, all day Saturday & Sunday (unless otherwise stated). For Bank Holidays, weekend prices apply.
Discounts may be considerably less when vouchers are used at off peak times: i.e. before 5 p.m. Monday and Wednesday – Friday (unless otherwise stated) or where discounts are applied at weekends or other discounted times determined by the individual cinema chain.
Quality of Products
We will endeavour to ensure the Products are despatched in perfect condition. If, when the Products have been received you are unhappy with the condition of the Products, you may:
Return the Products to us within 7 days. You must notify us of the reason for such a return, and you must refer to any returns authorisation number or code that we may give you. No returns will be accepted following the expiry of 7 days following delivery. We accept no liability for faulty Products not returned within 7 days following delivery.
We will refund the Price for any defective Products or, if requested by you, repair or replace the Products provided that the Products are returned by you in the same condition and with the original packaging as when they were delivered to you.
Please note we are unable to accept any returns for non paper tickets i.e e-codes for tickets or unlimited passes delivered via SMS or email.
Limitation of Liability
Notwithstanding the provisions of the paragraph above, this paragraph sets out the whole of our financial liability (including any liability for any actions or failure to act by our employees, agents and sub-contractors) to you in respect of:
- any breach of these Conditions; and
- any representation, statement or tortious act or omission including negligence, which arises directly or indirectly from the Contract.
All of the guarantees, rights, conditions and other terms implied by any statute or at common law (except the conditions which are implied by section 12 of the Sale of Goods Act 1979) are excluded from the Contract so far as it is legally possible to do so. This includes but is not limited to your rights to return goods under the DSR\FSR regulations if purchasing non paper tickets.
These Conditions do not exclude or limit in any way our liability for:
- death or personal injury caused by our negligence;
- damage or defects as referenced under section 2(3) of the Consumer Protection Act 1987;
- fraud or fraudulent misrepresentation; or
- any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
We shall not be liable to you for:
- any indirect loss, damage, costs and expenses;
- special or punitive loss, damage, costs and expenses;
- loss of profit;
- loss of management or office time;
- loss of business;
- loss of reputation;
- depletion of goodwill; or
- loss of, damage to or corruption of data unless caused by us.
Our total liability to you arising as a result of the performance or contemplated performance of this Contract will be limited to the value of the Products and/or Services purchased as stated on the Website (including, in the case of Products, delivery costs) and, in the case of Products, the reasonable cost of returning the Products to us.
Cancellation
If you are a consumer, you have a right to cancel your order for certain goods purchased on the Website and we will give you a full refund of the Price paid by you.
The goods which are excluded from this cancellation clause are non paper tickets (e-codes for tickets and unlimited passes).
To cancel your order for a paper ticket you can email us or write to us (within 7 working days of delivery of your Products), quoting your order number. You must then return the Products to us. You must take reasonable care of the Products and must not use them while they are in your possession. Products returned by you in accordance with this paragraph will be refunded in full, including the cost of delivering the item to you, no later than 30 days after you cancel the order.
Third Party Suppliers
We may contract our obligations to supply any Products or Services to you to a third party supplier. If we do so then we will need to pass your personal details to that supplier and you therefore consent to us passing your personal details on to that supplier only for the purpose of supplying Products and/or Services ordered by you. We cannot give any undertaking, that Products you purchase from third party sellers through our Website, or from companies to whose website we have provided a link on our Website, will be of satisfactory quality, and any such warranties are disclaimed by us absolutely. This disclaimer does not affect your statutory rights against the third party seller.
Your purchase of certain Products and Services may be subject to supplemental terms and conditions dealing with issues such as estimated delivery times and any guarantees or warranties that are applicable to those Products and Services. Such supplemental terms will be brought to your attention during the order process and which you must accept in order to place an order. If there is any conflict between these Conditions and such supplemental terms, the supplemental terms will override these Conditions.
General
If you are a consumer, nothing in these Conditions will affect your statutory rights.
None of our rights or remedies under the Contract will preclude any other right or remedy that we may have.
If any provision of the Contract is found by any competent authority to be wholly or partly invalid or unenforceable, the invalid or unenforceable part of that provision will to the extent of such invalidity or unenforceability, be deemed deleted from the Contract and the remainder of such provision shall not be affected and shall continue in full force and effect.
Any failure or delay by us to enforce or partially enforce any provision of the Contract will not be construed as a waiver of any of our rights under the Contract.
Any waiver by us of any breach by you of any provision of the Contract will not be deemed to be a waiver of any later breach or default and will in no way affect the other terms of the Contract.
This Contract is not intended to benefit any third party and the provisions of The Contracts (Rights of Third Parties) Act 1999 are excluded.
All aspects of the Contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.
For general enquiries, please email enquiries@premierefilmclub.co.uk
Registered Address: Mocatta House, Trafalgar Place, Brighton, BN1 4DU
All drawings, descriptions, specifications and advertising issued by us and any descriptions or illustrations contained on the Website or in any other promotional literature that we publish are issued or published to provide an indication only of the Products or Services which they describe. They are not part of this Contract.